Package & shipping:
Orders will be dispatched within 3 – 5 business days of purchase date.
Please ensure that shipping address form is filled in correctly, as we do not take responsibility for
lost parcels.
Shipping:
Cost of shipping within peninsula €3.90, and cost to Canary and Balaeric Island €9.90. To
the rest of Europe will be calculated at checkout.
Free shipping over €60 Canary Island
Free shipping over €40 Peninsula
Returns / Exchanges:
For hygiene reasons we do not offer returns or exchanges on jewelry, as its
important that we offer customers a guaranteed new and unworn piece of jewelry.
Should items get damage during transit, I will be happy to replace them. Please contact me via email
at info@bonitaccessories.com within 3 days and we will work out the best solution.
Non exchangeable Items:
- Sale items
- Items with evident signs of wear or use.
- Products returned more than 15 days after order was delivered.
Upon receipt of returned items, we reserve the right to deny the returned if it does not meet our
policy requirements.
This policy is available for 15 days from when you receive items.
We do not provide refunds, items may be returned for exchange of the same value. Please make
sure that items are returned to us in original packaging.
The customer will be responsible for covering the shipping cost when returning an item.
Because of these policies it is important that you inspect your order immediately upon delivery.
Note:
Please keep in mind that all items are made by hand, and therefore slight variations in colour
may be present. We do not see this as imperfections but rather as a sign of their uniqueness and
authenticity.
Order change and cancellations:
Please note that once order has been confirmed, we are unable to
cancel or change them. Although we do understand that mistakes happen, so if you´ve made a
mistake please contact us immediately at holabonitaaccessories@gmail.com, and if order hasn’t
been processed yet, we will do our best to provide you with the best possible solution.
Wholesale Partnership:
Are you interested in stocking unique handmade products for your
customers. Bonita Accessories is currently looking to partner up locally and internationally with
stores and Boutiques. Please get in contact with us at info@bonitaccessories.com